Our services
We’re more than a supplier — we’re your long-term partner in automation. Our team is here to support you throughout every stage, from deployment to daily operation.
The following are the most common services we provide to our clients. Service levels may vary depending on the support package and agreement defined in your contract. We also offer on-demand services tailored to your specific needs. Feel free to contact us to learn more about how we can adapt our services to your business.
Consultation
Every business is unique — we start by understanding yours. Our team may visit your site to review the layout, operations, and workflow, helping you identify where service robots can bring the most value.
We then recommend and propose the solutions that best fit your specific needs and environment.
Includes:
Site visit (optional)
Use-case design
Estimation & quotation
Delivery & Initialization
We handle the delivery and initialization process, so your robots are ready to work from day one.
Our technicians may configure mapping, navigation, and integrations (if required, ensuring smooth operation with elevators, automatic doors, and your existing systems).
Includes:
Robot delivery & configuration
Navigation setup and testing
System integration (if required)
Maintenance & Technical Support
Our service robots are designed for easy, independent operation — most clients can perform routine maintenance such as software updates and calibration on their own.
We remain available to assist when needed.
Our team provides support for all warranty-covered services, and can also offer technical assistance or repairs beyond the warranty period upon request.
Includes:
Warranty-covered repair and replacement
On-demand technical support (optional)
Remote guidance or on-site service (if required)
Staff Training & Onboarding
Our robots are designed to be intuitive and easy to use — in most cases, only a short training session is needed.
Once initialization and mapping are completed by our team, your staff can operate the robot with confidence.
For clients who prefer a more in-depth, hands-on experience, we also provide extended training sessions with live demonstrations and detailed guidance on charging, cleaning, and task scheduling.
Includes:
Quick training session for key functions
On-demand in-depth training with demonstrations (optional)
Branding & Customization
Some of our robot models allow customization — such as logos, interface screens, or voice options — depending on the supplier’s policy and technical specifications.
This is not a standard service, but we can assist clients in defining their requirements and coordinating with the manufacturer when customization is possible.
Includes:
Branding feasibility check with supplier
Coordination and support during customization (if available)
Guidance on approved design or media formats
Rental & Leasing Programs
We offer flexible rental and leasing options for selected robot models — ideal for short-term projects, events, or pilot programs.
Availability may vary depending on the robot model and supplier policy, so we encourage customers to discuss their specific needs with us to find the best arrangement.
Includes:
Short-term event or pilot rentals (subject to availability)
Long-term leasing with optional maintenance support
Rent-to-own or trial programs (for selected models)
